“We have been using Citadel exclusively for all our heating, air conditioning and plumbing needs since 2004. We have been nothing but satisfied with the friendly and knowledgeable service that we have received. They have been very responsive when we call with problems and we appreciate that we have the same serviceman each time as he has become familiar with our house inside and out.” – John & Rhonda

“Citadel has always done great work for us at both our properties, and they are very responsive. Highly recommend!” – Barb

“The staff has been great to work with on multiple plumbing repairs we have had over the years. When replacing our main sewer line, the service technicians were accurate, fast, and left the area as clean as it started. Great work.” – Covenant Manor

“Citadel has been a part of all the heating and plumbing completed in my home since 2007. Anytime a problem needed to be resolved or an upgrade done, I called Citadel Services. I know that I can always rely on their friendly and professional help.” – Cynthia

“I’ve had Citadel as my go to plumber ever since I bought my house in 2003. They have always been there through all my emergencies and just regular preventative maintenance. The most recent plumbing issue was major. They worked with, helped me make a plan to make it cost effective for years to come and worked with me on a payment plan. I appreciate all they do and look forward to calling them for any of my future plumbing needs.” – Stacy

“In my 30 years of business I have learned to surround myself with the best sub-contractors. Plumbing and heating had been a thorn in my side until Citadel came into the picture. They have been my exclusive plumbing and heating company for the past several years. Always there when needed especially emergencies. From ownership to office staff to workman they are simply the best. They stay trained and up on all new products. I would rate them the best I’ve worked with. More than just talent, they care about us and my clients and take great pride in their work.” – Dick

“Citadel Services is a top notch company…if you need plumbing, welding or Design Build this is the company to call…I’ve been working with their estimator for years, their price and service is the best!!!!!” – Bill

“Citadel always offers us great, reliable service with a very friendly approach.” – Allegheny Valve & Coupling, Inc.

“I have always been more than satisfied with your prompt, efficient service. Your (my) serviceman has been great – always feel he gives me his all, good service & good advice. Would recommend you and your staff without reservation. Have a wonderful Christmas & healthy New Year.” – Donna

“Citadel has gone above and beyond in servicing our vacation home. Never a concern having your service technicians enter our home, while we’re away to perform service. Work is always done in a timely manner and with professional quality. We couldn’t ask for better service. Your technicians are the best!” – Tom

“Great people to work with.* I find their prices to be very fair and reasonable. *Have always helped us as soon as possible.” – Tim Black Sales LLC

“The quality of work is excellent, as well as customer service. Your service technicians are great! Very happy using Citadel Services as my go to plumbing/HVAC experts.” – David

“1. Always prompt in addressing issues, 2. Always on time, 3. Considerate of our residence and renters, 4. Very knowledgeable, 5. Reasonable pricing, 6. Friendly, 7. Answers all questions in ways we can understand. Citadel services our home, rental properties, summer home and our business.” – Chuck & Linda

“The customer service received from Citadel is outstanding! Your office staff is always professional and has a “can-do” attitude. Your service technicians are incredible – they go above and beyond to resolve issues and always provide a telephone call when they find an issue.” – The Widewaters Group

“Your technicians are very helpful and knowledgeable on our water systems, drinking fountains and Russell Diethrick Park Stadium. Service is very good and the job gets done as soon as possible. Thank you for all your help.” – City of Jamestown Parks Department